Responsible Gaming
Gaming Should Be Entertainment
At Serene and Salinas, we believe that betting and gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. It's important to approach gambling with a healthy mindset and to understand the risks involved.
Always gamble within your means and never bet more than you can afford to lose. Set realistic expectations and remember that the house always has an edge.
Age Verification
Gambling is only legal for individuals aged 18 years and older in Australia. We are committed to ensuring that all users on our site are of legal gambling age in their jurisdiction.
By accessing and using this website, you confirm that you are at least 18 years of age and meet all local legal requirements to gamble in your state or territory.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Spending more time and money gambling than planned
- Gambling to escape stress, anxiety, or negative emotions
- Borrowing money to fund gambling
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious or irritable when unable to gamble
- Unsuccessful attempts to reduce or stop gambling
- Loss of interest in hobbies and activities outside of gambling
- Experiencing financial difficulties due to gambling
Self-Help Tools & Responsible Gaming Features
Most licensed betting operators provide tools to help you maintain control over your gambling. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose in a given period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Closures: Request a permanent account closure if you wish to stop gambling entirely
We encourage you to use these tools to support responsible gambling habits. If your chosen operator does not provide these features, consider switching to one that does.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7) - Gambler's Help – State-based support across Australia
Phone: 1800 858 858
United Kingdom
- GamCare – Support and information
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Phone: 0800 1 372 374 (free, confidential)
Take Action Today
If you believe you have a gambling problem or are concerned about your gambling habits, please reach out for help immediately. There is no shame in seeking support – recovery is possible with the right assistance.
Remember: Gambling should always be fun and within your control. If it's no longer enjoyable or if you're experiencing negative consequences, it's time to seek help.
Contact one of the support organisations listed above or speak to a healthcare professional. Your wellbeing is more important than any bet.
This Responsible Gaming information is provided for educational purposes. Serene and Salinas is committed to promoting safe and responsible gambling practices. If you choose to gamble, please do so responsibly and within your means.